The main topic of last week’s business consultancy lecture was process consulting to come to solutions. At first, we summarized and repeated last week’s key points, and afterwards we spoke about the definition of process consulting, methods that are often used in this approach (like for instance a research plan, solution development and the SAFe criteria for evaluation), and we also learned about the required or desired skillset for management consultants. At the beginning, I would like to briefly summarize what process consulting is all about. With process consulting it is important to point out that it differs greatly from the expert or doctor/client approach. A consultant who uses process consulting does not focus on being an omniscient expert whose solution is an enormous improvement over anything the client has ever done before. He tries to build a relationship with the client and create a productive atmosphere to find the best possible solution to the real problem. He does...
Weekly Reflective Blog